Running a business is challenging, no matter how big the company. If you’re the owner of a small, independent business, you might find that you have your hands full. As you might not have it in your budget to hire a lot of staff, this can mean that a lot of tasks and duties fall to you, rather than you being able to delegate. While this might change as your business expands over the years, using these seven services might help you to manage your workload and ease some of the pressure.
1. Web Design
All businesses need to have a professional website, and if you haven’t got the first clue about web development, this is something you simply won’t be able to do on your own. Using website builders such as Wix or GoDaddy are common choices with small, independent businesses, and there is a range of templates and styles to choose from to best reflect your company. They also offer various subscription packages to suit different budgets. If you want a bespoke website for your business and you have the budget, you can always hire a website designer to do this for you instead.
2. IT Services
Following on from web design, outsourcing your other IT jobs to a specialist firm could be another useful resource for a small business. You might understand the basics of using a computer. Yet, for more complex issues, including security, managing a business network, and updating software, using an external IT service might be more beneficial and allow any problems to be resolved quicker than if you attempted to do it yourself.
If you have a small business, you’re unlikely to have an official HR department; you’re probably managing those jobs yourself as the business owner. Human Resources are responsible for a lot of things, such as recruitment, training, and payroll. While you might still have to take on some HR duties as the head of the company, you can use payroll services to manage that task for you. This is much more convenient and will make sure you and your staff get paid on time.
To manage the rest of your business’s finances, you will need to make sure you’re keeping on top of your accounts. There is accounting software available to small businesses, which are popular choices. While these are affordable and easy to use, you could still outsource your bookkeeping to a professional accountant. The latter might be a better choice if you’re unfamiliar with accounting processes or if you feel as though you need to focus your time and energy on other aspects of the business.
You can do your marketing for your business in-house, and there are many free or cheap resources you can use if you’re working on a tight budget. Social media platforms are a great example of this, as it’s free to post about new products or your brand, but you can also reach a further audience by paying to boost your posts at a price you can control. These techniques are useful. However, if you don’t have the time to manage social media or write content for your online blog every week, you might want to look at using a marketing agency to take care of your campaigns for you.
6. Customer Support
Another thing that might be worth outsourcing as a small business is your customer support lines. It’s essential to keep your customers satisfied and provide them with quality support should they need it. However, as a small business with a small in-house team, you and your employees might not have the time to be working the phones or answering emails/web chats to customer complaints/queries. Using an external service to do this will ensure your customers are getting the right support when they need it, freeing up you and the rest of your team to get on with the other business tasks that need your attention.
7. External Training Programs
Finally, consider your options for further training for yourself and your employees. Your staff needs to be trained in health and safety; you should allocate at least one first-aider in your team in case of emergency, as well as training programs that teach them further skills relevant to their job. Using external training programs that are run by certified organizations will guarantee that you and your staff get top-quality training that you can utilize in your business operations to help it thrive.
When you already have so much to do as a small business owner, you should take a moment to consider how you can make your job easier and how beneficial it would be to you and the business to outsource certain tasks. Above are seven great examples of the services you can use to help you manage your business more efficiently.