A happy workforce is an effective workforce and a business runs on its employees. If your employees are unhappy, their productivity will be severely affected, and so will your profits. Having a happy workforce means dealing with any problems that they may have quickly and efficiently so that they know they are valued and you are listening to their concerns. Knowing what types of complaints you’re likely to get helps you to prepare for them and better deal with them when they crop up. These are the most common employee complaints that you need to get your head around.
This is number one when it comes to employees complaints. So many people feel that their salaries are not adequate compensation for the amount of work that they do every day. The reason that companies pay their employees lower salaries is that they think it saves them money. In the short-term, it does, but long-term it’s a very different story. If you pay employees a low wage, they feel undervalued and they are unlikely to have any kind of loyalty to the company. That means they won’t work to the best of their ability and your better employees are likely to leave and go somewhere else that pays better. A workforce of unmotivated employees aren’t going to push sales and increase profits, they’ll just coast along and your business won’t go anywhere.
As well as low pay, employees are concerned about unequal pay. One major concern is that newer employees come in at a higher pay rate than employees that have been there for a while. Newer employees are more likely to move on so bosses often offer them better pay incentives to stay, while longer serving employees are taken for granted.
Inappropriate Conduct From Other Employees
Interactions with other employees are often a cause of contention in the workplace and can lead to some serious legal trouble if you don’t sort them out immediately. Workplace harassment cases can involve you as an employer and if you don’t take adequate steps to sort the problem out, you could be just as liable as the employees that were involved in the first place. If an employee comes to you with a complaint of this kind, you need to take steps to deal with it immediately, and if the problem continues, get rid of the offending employee.
Over management is a common issue that employees have. Managers that are overbearing and try to involve themselves in every tiny detail of the company think that they’re helping things to run a lot more efficiently, but they’re actually doing the opposite. Employees know their jobs inside out and they’ve got a particular way of doing things. When their managers interfere, all they’re doing is upsetting the balance and slowing things down. When managers try to interfere too much, it can be quite patronizing to employees and give the sense that their managers don’t trust them.
If your employees are experiencing these problems and you aren’t doing anything about it, you could end up losing some of your best assets to rival companies.